A lot of people ask about the story behind GovAuctions.com, and we’re always happy to share it. We believe in transparency, and we’re proud of our roots.
Our Roots in the Auction World
At GovAuctions.com, we aren't new to the auction world. We are part of a larger family of auction houses built by one of the United States' largest liquidation buyers. For years, we’ve specialized in handling complex, high-volume auctions. This work allowed us to develop robust auction technology, a sophisticated logistics network, and a phenomenal customer support infrastructure that’s designed to help real people.
We are a business focused on building a beloved brand, and we’ve earned great reviews by putting our customers first.
The Insight: Why Government Surplus?
We looked at the government surplus market and saw a major gap. Fantastic sites like GovDeals.com and GovPlanet.com do a great job selling surplus, but they often focus on massive, bulk lots. Think shipping containers, full vehicle fleets, or pallets of equipment.
This model works well for large corporations, but it leaves out everyday consumers and small businesses.
Our insight was simple: What if we could use our proven technology and logistics expertise to make these same high-quality government and retail goods accessible to everyone?
And so, GovAuctions.com was launched. We created it to apply our proven, customer-first systems to this new challenge: opening up the world of government surplus to all.
How We Make It Possible: From Bulk Lots to Your Doorstep
Our model is built on accessibility. We purchase government and retail surplus in bulk. For example, we recently acquired a 786-pound shipment from the Department of Defense that contained 910 elbow pads and 478 knee pads.
Instead of selling this as one giant lot that only a large reseller could buy, our nationwide 3PL warehouse network gets to work. We split that massive shipment into individual listings.
This means:
- Parents outfitting their kids for sports can buy a single set.
- A new homeowner doing a DIY project can get exactly what they need.
- A small construction firm can buy just 60 pads to protect their crew, not 910.
By increasing this accessibility, we help governments maximize the liquidation value of their surplus goods. This, in turn, creates more funds for schools, towns, and essential public services. You can learn more about our process at our How GovAuctions Works page.
Our Mission: Transparency, Trust, and Accessibility
Our mission at GovAuctions.com is to build the most trusted, transparent, and accessible platform for government surplus.
We know the online auction world can be confusing, and some platforms have unfortunately left consumers feeling skeptical. We are committed to being the exact opposite. We are building a positive, pro-consumer experience from the ground up.
This isn't just talk. It's built into how we operate and why we're proud of our reputation:
- Free Shipping on Every Order: The price you bid is the price you pay. No surprises.
- 90-Day Satisfaction Guarantee: We stand by our products. If it's your first purchase and you're not satisfied, we offer a no-questions-asked refund.
- 24/7 Human Support: Real people are here to help you by phone, email, or chat. We have a phenomenal support team ready to answer your questions.
- Transparent Auctions: Whether you're bidding in our traditional Standard Auctions (starting at $0, no reserve) or our timer-extending Credit Auctions, the mechanics are fair, clear, and consistent.
That's our story. We're proud of our roots in the auction industry and even more excited about the future we're building: one where everyone has access to great products at an incredible value.
If you have any questions or want to learn more about our company, our team is always here to help. Get in touch anytime at govauctions.com/support.
